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2711 Randolph Rd, Suite 600,
Charlotte, NC 28207
(704) 334-7202

Make An Appointment Today
(704) 334-7202

10320 Mallard Creek Rd,
Charlotte, NC 28262
(704) 334-7202

Frequently Asked Questions

Click on a question below to see the answer. If you have any further questions, please feel free to contact us.


What methods of payment do you accept?
We accept cash, check, VISA, Mastercard, American Express, FHA Debit & HSA Debit
Do I have to be referred by a family dentist in order to get an appointment?
We do not require a referral from any of our patients; It is perfectly fine to come into the office with or without one. We do recommend that you continue to see a dentist for regular cleanings while you are doing orthodontic treatment.
How early should my child have an orthodontic screening?
Around the age of 7 is recommended by The American Association of Orthodontists for a child’s first orthodontic check up. Most children have several permanent teeth at this point, which makes it easier for us to begin evaluating the condition of their growth and development.
Do teeth have to be removed when having braces?
Orthodontics is designed to realign any problems with your teeth or jawline in order to have a healthy bite and improved facial aesthetics. While sometimes removing teeth is necessary in order achieve the healthiest results (especially if a child is put into braces before all baby teeth have fallen out), it is not always a necessity and many new technologies have made it easier to have other ways of treatment.
How long will I have to be in braces?
Treatment time is hard to estimate simply because each patient is different and will require different procedures or amounts of time needed to correct the problem. A good range is from twelve to thirty months, with an average time of two years in braces.
What foods are off limits while I am in braces?
When we provide treatment consultation with you, we will go over a complete list of food items that you should refrain from eating while in braces. They include chewing on ice, hard candy, hard raw vegetables, and all kinds of sticky foods (such as caramel, taffy, gum, etc.) Keeping these out of your diet will be healthier for your teeth and prevent your braces from being damaged as easily.
What do I do if I have an emergency?
If at any point one of your appliances breaks, or begins causing pain, call our office and we will either assist you over the phone, or schedule an emergency appointment to see you as soon as possible and resolve the issue.
Can adults still benefit from braces?
Adults can absolutely still see good results from having their teeth aligned with braces, and a large percentage of our patients are adults. The improved health and self esteem that a properly functioning mouth brings are available to everyone regardless of how old you are.
Does my insurance cover orthodontic care? How much do treatments cost?
During your examination we will discuss all possible treatment options and their related costs with you. Because each patient’s treatment will be unique costs will differ from person to person. We accept insurance policies and will look over your options with you to help you get the most out of your benefits. We also are willing to work out alternative financing options and timelines both with and without insurance.
How frequent will appointments be?
Amount of time between appointments varies from patient to patient, but the average time is every five to ten weeks.
Are braces painful?
While at first they will take some getting used to, eventually you will become used to the feel of braces in your mouth and they will not be uncomfortable. Teeth might be sore after some visits, or when the wires are first tightened in order to move teeth around, but in general braces do not cause pain. Over the counter painkillers can be used if necessary. Most patients do not feel any pain after visits, and as we often say, “it does not have to hurt to work.”

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