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Reviews

5-Star-Rated Orthodontists & Orthodontic Offices

With over 20,000 beaming smiles transformed since 1978, we have received over 500 5-star Burrow, Welchel & Culp Orthodontics reviews praising our friendly atmosphere and state-of-the-art orthodontic treatments. Take a look below at what our patients have to say about their experiences at our orthodontic offices!

The professionalism of the whole team is outstanding. I’ve been going to Burrows and Welchel Orthodontics for around three years and it has been a really great place for my braces and retainer needs. The staff is very friendly and adept at their occupation. Emily and Emily were attentive to my concerns, answered all my questions, and provided a comfortable atmosphere. Thanks to them I am very satisfied and confident with the results of my teeth.

Millen M.

My son had the best experience at Burrow and Welchel for his first orthodontist appointment. He was very nervous but Dr Welchel and staff did a great job making him feel calm. Debi was fantastic and helped make sure everything went smoothly. Dr Welchel and Dr Burrow both came in and explained options in detail, and there was no pressure. He went in for a consultation but they were able to get his braces on that day as well which was a nice surprise and saved a lot of time. Highly recommend!!!

Mle K.

After 15 years absence, it was wonderful to go back into this facility and see friendly, smiling faces and also see a friend from many years ago (Donna). Kelly was wonderful and totally explained the new processes available for retainers. I'm so pleased. Thank you all.

Charlene S.

My Burrow experience was absolutely Great the Staff was Friendly, thorough and very Professional…My Ortho Asst. MARIA Was Great..I would definitely recommend them..along with Dr. Carmen LEARY and her Staff ..Excellent service.

Quanda B.

I have had an AMAZING experience at Burrow Welchel & Culp orthodontics! I had an appointment today with Maria and she made the Aligner process way easier and fun. She has a great energy and is very nice and helpful. I definitely would recommend Maria as well as this orthodontics to family and friends!

Giselle G.

I had such a great experience with Liz!!! A really experienced orthodontist with cutting edge technology in his office and the best staff! And they make every appointment fast and easy!

Caroline D.

Excellent staff! Everybody is so nice and answers ALL your questions. They get started IMMEDIATELY. Went in today 6/8/21 for a consultation and my son came out with his brace plates today. They are fast and efficient and the beginning of the treatment is DONE. Thanks Burrow & Welchel Orthodontics Steele Creek.

Tenille W.

Extremely pleased with my experience at this practice. The doctors and entire staff are fantastic. Elizabeth is the best point of contact for any and all questions!

Sarai R.

First off, everyone here is so friendly. Literally felt like I was talking to family. Mrs. Debbie definitely stood out. She has such a warm and welcoming personality and went over everything with me throughly. Besides everyone having an amazing personality, the process of me getting new braces (moved from New Orleans) was quick and they immediately started me on a treatment plan. The goody bag at the end was a nice cherry on top. Thank you everyone! Actually looking forward to my next appointment!

Kenya N.

I don't normally write reviews but when I do it's because of the opportunity to elevate a positive experience. Dr. Whelchel along with her assistant provided the absolute top-notch 'bedside' manner or in this case 'dental chair' manner. They were both personable, down to earth and spoke directly to my children looking them in the eye & making them feel welcomed and comfortable. When I told Dr. Whelchel that I appreciated her approach she simply responded "I love what I do." Couldn't have asked for a more genuine answer. I may not be looking forward to the bills associated with braces 🙂 but I am looking forward to the service and care I know we'll receive.

Candace M.

My first time experience was an awesome one. Staff is super friendly and they made me feel right at home. They explained everything to me and I'm getting my braces next month. They definitely take customer service to another level and they also made me feel great about myself. I can't wait to go back next month for my braces.

Lashawn B.

I was worried about my son getting braces because of the stories that were told to me. His/our experience at Burrow Orthodontics on Randolph was amazing. The staff was fantastic. I love Olivia’s spirit. She discuss school and sports with my son. Even thought she’s a Cowboys fan we still enjoyed her. I can not express how grateful we are. Thank you Burrows staff for providing good service to our family.

Sherry B.

I had my regular orthodontist appointment today for aligners. Kaitlyn and Hannah are super helpful and skilled. They get me in and out while getting all my questions answered. If you get them be ready for a superb experience. The Orthodontists are very knowledgeable and great. Staff are friendly and efficient. I’ve been going here for 8 months. I would recommend going here.

Henry L.

Liz was amazing, and very knowledgeable about everything I asked! The doctor was easy to communicate what I needed, and reassured me that my plan would be successful! I usually get a little nervous but today, there were no negative vibes form the time I entered until the time I left! I recommend Burrow and Welchel for all your orthodontic needs!

Joey L.

Top notch, best in class service. Everyone is very friendly and extremely knowledgeable. The staff as well as the doctors take the time to walk you through the process and answer any questions you may have. My 11 year old is a patient and she is very comfortable here. They do an amazing job and we are very happy that our dentist recommended Burrow & Welchel Orthodontics!

Kelli B.
Why Do People Trust Us? Creating Brighter Futures Through Healthy Smiles
Multiple Guarantees Our mission is to remove any question that we are the right choice. When you choose us we will guarantee you will never need to miss work or school, you will always be satisfied, and your treatment is guaranteed for life. Learn More
Multiple Discounts In addition to our complimentary consultation we proudly go the extra mile to make your decision to chose us even easier. We support military, first responders, teachers, family members of current patients and more. Learn More
Community Outreach Working in collaboration with the Crossnore School and Children’s Home we have proudly helped improve the self-esteem for over 1000 children through free orthodontics and beautiful smiles. Learn More
Flexible Payment Options Removing barriers to quality care is important to us. We don’t want cost to get in the way of the treatment you need or deserve. This is why we offer fair costs, accept most insurances and provide fully customized payment options. Learn More
Your Team Of Collaborating Experts

Led by Founder, Dr. Samuel “Jack” Burrow
Dr. Samuel “Jack” Burrow has been practicing orthodontics since 1978. As a founder of Burrow, Welchel & Culp Orthodontics, he brings decades of experience to the practice and a vision of building a team of experts who provide exceptional orthodontic treatment to people of all ages. Our mission is to offer a one-of-a-kind orthodontic experience. We believe honest, personalized treatment is what sets us apart from the rest. You are not merely a patient here – we take the time to get to know you and fully assess your dental needs before recommending treatment.

Our Board Certified doctors collaborate on your treatment, meaning your treatment will be guided by our team of experts every step of the way. We also back our treatment up with a 100% Satisfaction Guarantee and a 100% Lifetime Guarantee – our goal is to help you achieve a healthy and beautiful smile that can last a lifetime.

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The doctors do amazing work and make you feel like family.— Arlene V.
The reviews listed are from actual patients of Burrow Welchel & Culp Orthodontics. Individual results may vary. Reviews are not claimed to represent results for everyone.
What to Expect at Your First Visit Our team can’t wait to meet you and help you achieve your best smile!
  • Discuss Your Goals
  • Digital X-Rays
  • Comprehensive Exam
  • Discover Your Options
Multiple Locations for Your Convenience
Charlotte 2711 Randolph Rd. Suite 600 Charlotte, NC 28207 (704) 334-7202 Get Directions
University (Mallard) 10320 Mallard Creek Rd. #150 Charlotte, NC 28262 (704) 334-7202 Get Directions
Steele Creek 11010 S Tryon St. Steele Creek, NC 28273 (704) 334-7202 Get Directions
Gastonia 860 Summit Crossing Pl. Suite 130 Gastonia, NC 28054 (704) 334-7202 Get Directions
Rock Hill 1033 Bayshore Drive Rock Hill, SC 29723 (704) 334-7202 Get Directions
Waverly 11835 Southmore Drive, Suite 201 Charlotte, NC 28277 (704) 334-7202 Get Directions
Belvedere 2734 Rozzelles Ferry Rd. Charlotte, NC 28208 (704) 334-7202 Get Directions
Huntersville 13605 Reese Blvd. W. Huntersville, NC 28078 (704) 334-7202 Get Directions
Mountain Island 10214 Couloak Dr Suite 101 Charlotte, NC 28216 (704) 334-7202 Get Directions
Charlotte HQ 1515 Mint St. Charlotte, NC 28203 (704) 334-7202 Get Directions